We work in close collaboration with NHS crisis services, to provide practical and emotional support through the specific issues or problems that are causing people distress.
Who we’re here for
We support adults who are in distress but do not meet the threshold for a medical intervention from NHS mental healh crisis services.
The support we offer
- A listening ear.
- Short-term support, tailored to the issues the person is facing.
- Support to make informed decisions.
- Links to other support and services.
Initial support is over the telephone and can be followed up face-to-face, depending on the person’s needs.
If we link the person in to other services, we can support them to attend initial appointments and help them to gain the confidence to access activities and services.
Where we work
Together in a Crisis is currently provided across the following areas of the North East:
- North Tyneside
- South Tyneside
We always try to meet people in a space that is convenient to them, in their local community.
- Sunderland/South Tyneside service: 0300 131 0333
- Newcastle service: 0300 131 2000
Referrals to the service in other areas are via statutory services only.
If you are concerned about yourself or someone else, please contact your/their GP. If it urgent, you can contact the local NHS Crisis Resolution and Home Treatment Team or A&E department.