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Mental Health Concern

Together in a Crisis

Mental Health Concern has been commissioned by Newcastle Clinical Commissioning Group to develop a prototype service called Together in a Crisis. The service is designed to provide support for people who identify as being in crisis, but who do not meet the threshold for the local NHS mental health crisis service.

We work in close collaboration with the NHS crisis service, providing practical and emotional support through the specific issues or problems that are causing distress. We offer:

  • A listening ear
  • Short-term support, tailored to the issues the individual is facing
  • Support to make informed decisions
  • Links to other support and services

Initial support will be over the telephone, potentially to be followed up face-to-face, depending on the individual’s needs.

If we link an individual in to other services, we can support them to attend initial appointments, helping them to gain the confidence to access activities and services. We will always try to meet our service users in a space that is convenient to them, in their local community.

Referrals to Together in a Crisis are made directly by the Northumberland, Tyne and Wear NHS Foundation Trust mental health crisis service.

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