Mental Health Concern has been commissioned by Newcastle Clinical Commissioning Group to develop a prototype service called Together in a Crisis. The service is designed to provide support for people who identify as being in crisis, but who do not meet the threshold for the local NHS mental health crisis service.
We work in close collaboration with the NHS crisis service, providing practical and emotional support through the specific issues or problems that are causing distress. We offer:
A listening ear
Short-term support, tailored to the issues the individual is facing
Support to make informed decisions
Links to other support and services
Initial support will be over the telephone, potentially to be followed up face-to-face, depending on the individual’s needs.
If we link an individual in to other services, we can support them to attend initial appointments, helping them to gain the confidence to access activities and services. We will always try to meet our service users in a space that is convenient to them, in their local community.
Together in a Crisis has been commissioned by the local CCGs in some areas of the North East, but criteria and access to the service may differ in each locality. Where we do have open access to this service, we will ensure that this is promoted in local council and health directories.
This service is delivered in partnership with:
Newcastle Citizens Advice Bureau